Please note that our calibration services are currently unavailable due to relocation of our Workshop to Adelaide. These services will resume from February, 2025. If you have any queries in the meantime, please don’t hesitate to reach out to our technical team.

The Calibration Service offered is a full turnaround service including all freight costs to make it simple for you.

Here’s how it works:

• Book and pay for the calibration service through our website on this web page.
• We will send you a prepaid and addressed airbag including packaging for your logger.
• If you have purchased a replacement logger you will receive this in the pack (please contact us for more details)
• Pack your logger in the airbag and call the number provided to book a Startrack pickup  Ph 13 23 45
• The logger will be sent back to you ASAP with a renewed calibration certificate valid for 12 months.

Supported Models

• InTemp CX402
• Hobo Pendant UA-001-64
• Tzone TempU04
• Tzone TempU06
• Tempmate M1
• Tempmate M2T

During Calibration Process – Logger Substitute

We understand that most businesses can’t afford to stop collecting data. Having a backup logger is always handy for unexpected issues as well as to utilise during the calibration process. If you would like to purchase a replacement logger please contact us. We will get this shipped out to you to ensure you have a backup logger available and continue to gather required data

Restarting your logger after calibration

Getting your logger up and running once you receive it back from calibration is quite simple. The logger would have been reset for OneTemp to do the calibration so you will need to restart the logger from the InTemp app on your phone or tablet, like you would for a new logger.

Information on doing this can be found in the Getting Started Guide